FAQ
We send out orders every working day, and the usual delivery time is 2–5 working days from the date of shipment.
Yes, we ship orders worldwide, and we have express shipping for EU countries.
EU Countries:
Courier delivery: €4 ( 2 to 5 working days )
FedEx: 10€ ( 1 to 3 working days )
Serbia, Bosnia and Herzegovina, Montenegro:
FedEx: 10€ ( customs and other fees are included in the price )
Rest of the World:
Courier delivery: €15 (doesnot include any potential customs fees )
Yes, purchasing as a company is possible, however the order must be handled individually.
Please contact us in advance at hello@freylish.eu and we will send you simple instructions for ordering and issuing an invoice to your company.
We offer 3 payment methods:
– Stripe card payment
– Gopay card payment and bank transfer
– Paypal
To cancel your order, please contact us within 60 minutes of placing the order here.
To change order details, contact us within 60 minutes of placing the order here.
Instructions on how to use our products can be found in each package and also on the website for each product.
Freylish products are suitable for all hair types.
In case of a complaint or return of goods, please contact us here , and our team will do everything to resolve your issue promptly.