FAQ
Below you will find answers to our most frequently asked questions. If you can't find what you're looking for, contact us and we'll get back to you within 24 hours.
We send out orders every working day, and the usual delivery time is 2–5 working days from the date of shipment.
Yes, we ship orders worldwide, and we have express shipping for EU countries.
EU Countries:
Courier delivery: €4 ( 2 to 5 working days )
FedEx: 10€ ( 1 to 3 working days )
For orders over €60, shipping within EU is FREE
Serbia, Bosnia and Herzegovina, Montenegro:
FedEx: 10€ ( customs and other fees are included in the price )
Rest of the World:
Courier delivery: €15 (doesnot include any potential customs fees )
We offer 3 payment methods:
– Stripe card payment
– Gopay card payment and bank transfer
– Paypal
To cancel your order, please contact us within 60 minutes of placing the order here.
To change order details, contact us within 60 minutes of placing the order here.
Instructions on how to use our products can be found in each package and also on the website for each product.
Freylish products are suitable for all hair types.
In case of a complaint or return of goods, please contact us here , and our team will do everything to resolve your issue promptly.
