-30% SUMMER SALE s kódom: HOT30 See offer here →
-30% SUMMER SALE s kódom: HOT30 See offer here →
-30% SUMMER SALE s kódom: HOT30 See offer here →
-30% SUMMER SALE s kódom: HOT30 See offer here →

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Privacy Policy

We do everything to make you feel safe with us. Here you can find all the information you need about how we protect your privacy and personal data.

The most important basic information:

    1. The operator of this website is Freylish s.r.o. , with registered office at Lermontova 3, 81105, Bratislava, Slovakia, ID: 54756529, VAT ID: 2121779781, VAT ID: SK 2121779781.
  1. We will always follow the law : In order to provide you with all services, we need to know basic information about you. Some of them have the nature of personal data. We promise to always comply with all generally binding legal regulations and more when dealing with them. We process your personal data only for the monitored purpose for which you have expressed your voluntary consent to the processing.
  2. We keep your data securely : Your data is placed in a protected database so that none of the data is leaked. The website is secured by the SSL protocol from a world-renowned certification authority (ESET SSL FILTER CA), i.e. that the communication between you and our website is encrypted with a security key so that no third party can read them.
  3. We do not store payment card data : We realize that payment card data is the most sensitive, so when paying for goods, we do not store any data on our servers, each transaction takes place exclusively on the pages of your bank or secure payment gateway.
  4. We do not disclose information about you to third parties : we do not disclose, make available, or provide your personal data to any other entity, with the exception of organizations with which cooperation is necessary for the correct processing of your order. These are mainly banks, payment gateway operators and delivery companies.
  5. You can change your data : you can change your personal data at any time. You can also easily file an appeal to the processing of your personal data at any time. Among other things, you have the right to delete, correct or limit the processing of personal data. You have the right to object to the processing or its scope. All these requests just need to be sent to our e-mail . In such a case, however, we are entitled to request the provision of additional information necessary to confirm your identity. We will send you notifications about the measures taken without unnecessary delay, no later than within one month of receiving the request.

.....and now something more

In order to provide you with all services, we need to know basic information about you . Some of them have the nature of personal data in the sense of the new Act no. 18/2018 Coll. on the protection of personal data and on amendments to certain laws (hereinafter referred to as ZnOOÚ). We follow this law when using your data. We undertake to treat and process your personal data in accordance with valid and effective legal regulations of the Slovak Republic .

We declare that we will process personal data in accordance with good morals and we will act in a way that does not contradict ZnOOÚ or other generally binding legal regulations and we will not circumvent them in any way. We declare that we will not compel your consent. Your consent is purely voluntary!

There is no need to register before shopping on the website. Simply fill in the basic data required to process your request. We process your data for the purpose of processing and delivering your order and mutual fulfillment of our contractual rights and obligations. This data is also necessary for our accounting and invoicing system.

In our store, you do not enter any information directly related to working with money in your accounts. All currently offered forms of electronic banking (payment for goods via internet banking) are implemented directly on your bank's website or through a secure payment gateway, which will only provide us with information about the success or failure of the payment and your name or account number (so that we can identify the payment and return if necessary). Under no circumstances will we learn any other information, such as your login details or your account balance.

During your visit, temporary statistical information is stored on our server, which is not of the nature of personal data and which is necessary for the proper functioning of the store (e.g. what you put in the shopping cart, when you came to the site, from where you came to the site) and for the purposes targeting of our marketing strategy.

We continue to use cookies on our servers. They are small text files that can be sent to your browser when you visit our website and stored on your device (computer or other device with Internet access, such as a smartphone or tablet). Cookies are stored in the file folder of your browser. Cookies usually contain the name of the Internet page from which they originate, validity and value. The next time you visit the website, the web browser reloads the cookies and sends this information back to the website that originally created the cookie. The cookies we use do not harm your computer or other devices.

If you visit our website and the acceptance of cookies is enabled in your browser, we consider this as acceptance of our terms of use of cookies. Instructions for changing cookies can be found in the help of each browser. We use cookies in order to optimally create and constantly improve our services, adapt them to your interests and needs and improve their structure and content. You can set cookies in your web browser. Most internet browsers are initially set to automatically accept cookies. You can change this setting by blocking cookies or by notifying you if cookies are to be sent to your device. Instructions for changing cookies can be found in the help of each browser. However, turning off some cookies may have an impact on the functionality of our website.

We do not publish, make available, or provide your personal data to any other entities , with the exception of organizations with which cooperation is necessary for the correct processing of your orders. These are mainly banks (in some cases providing your name and bank account number for refund), PayPal and GoPay payment gateways and delivery services (contact and delivery address). However, this data is always provided once for the processing of your specific order. All information is protected with the highest level of protection. We protect the database of personal data against their damage, destruction, loss and misuse.

Keep in mind that the processing of your personal data will be carried out mainly in pre-contractual relationships and the processing of your personal data is necessary for order fulfillment, delivery of goods and services and fulfillment of the contractual relationship in which you act as one of the contractual parties. However, you can also revoke your consent at any time by sending a written request to the e-mail address listed on the website. Immediately after receiving the revocation of consent to the processing of personal data, we will ensure the blocking and liquidation of your personal data that were the subject of processing.

In the event that you have decided to give us your consent to process your data (e-mail address) for marketing purposes (newsletter subscription), you simultaneously confirm that you have given us this consent voluntarily and are aware that this consent is valid until its revocation, or until the end of the period of processing your personal data, within three years at the latest. In each e-mail address you will find a link, after clicking on this link and confirming your e-mail will be removed from the database.

We are entitled to process your data even after the end of the original processing purpose only to the necessary extent and to the necessary extent for the purposes of statistics, research, traffic and turnover, but in an anonymized form so that it will not be possible to identify you in any way.

 

The period of collection and processing of personal data coincides with the duration of the purpose, its fulfillment and after the purpose is achieved for a maximum period of three years for the purposes of possible invoicing of payments, records and collection and processing of receivables for the service/goods provided, for the purpose of processing submissions, for the exercise of rights or to fulfill other obligations imposed by generally binding legal regulations, the Website Operator is authorized to keep records of personal data even after the termination of the contractual relationship to which you were a party. In case of registration, we process your personal data for the period of use of the user account, after that for a maximum period of three years.

 

As a data subject, you can exercise all your rights with us according to the provisions of the ZnOOÚ. If you suspect that your personal data is being processed unlawfully, you have the right to submit a request for the initiation of personal data protection proceedings to the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava.

Based on your order placed on the Operator's website, we will process the following personal data:

  1. Purpose of personal data processing:    
  • Sale and shipment of goods to the buyer (creating an invoice)

Instruction on the rights of the person concerned :

Based on a written request, you can request information on the processing status of your personal data, write off or limit the processing of personal data, correct or change incorrect, incomplete or out-of-date personal data, liquidate and delete personal data if the purpose of their processing has been fulfilled or if there has been a violation of the law . You also have the right to object to the processing of personal data. The period of collection and processing of personal data coincides with the duration of the purpose, its fulfillment and after the purpose is achieved for a maximum period of three years for the purposes of possible invoicing of payments, records and collection and processing of receivables for the service/goods provided, for the purpose of processing submissions, for the exercise of rights or to fulfill other obligations imposed by generally binding legal regulations.

Processed data:

In connection with the sale and fulfillment of your order, we process the following data: name and surname, telephone contact, e-mail address, contact address, city, state and zip code.

  1. Purpose of personal data processing:    
  • marketing (subscribing to news)

Lessons about volunteering :

You are not obliged to give your consent and the given consent can be revoked at any time. The given consent is valid until revoked or for a period of three years from the granting of the consent. By voluntarily filling in your e-mail address, you can sign up for the newsletter and thus express your consent to the sending of marketing leaflets, various promotions and discounts on the offered goods and services or other promotional materials.

In case you stop agreeing to the processing of personal data - sending offers, you can ask the operator of the Internet site at the e-mail address to end the processing of personal data, in this case your personal data will be deleted and advertising offers will no longer be sent, or by clicking on the link in email message.

Based on a written request, you can request information on the status of your personal data processing, deletion or restriction of personal data processing, correction or change of incorrect, incomplete or out-of-date personal data, disposal of personal data if the purpose of their processing has been fulfilled or if the law has been violated. You also have the right to object to the processing of personal data.

Processed data:

In connection with the marketing purpose, we process the following personal data - email .

  1. Purpose of personal data processing:
  • Contact form (leave a link)

Lessons about volunteering :

By voluntarily filling in your e-mail address, phone number and name, which is not used for processing , you can leave a message, request or any question related to the operation of the website and the services provided. These data are not further processed, they are disposed of immediately after processing your request.

  1. Purpose of personal data processing:
  • User registration (saving information for the next order)

Lessons about volunteering :

It is possible to order goods in our store even without registration, while the entered data will only be stored for a specific order for the time necessary for order processing, warranty registration and accounting records. Registration is not mandatory, it is based solely on voluntariness. Registered users enjoy various benefits for products and services offered on our website.

Processed data:

In connection with registration, we process the following data: first and last name, telephone contact, e-mail address, contact address, city, state and zip code.

  1. Purpose of personal data processing:
  • Posting a photo on Instagram

Lessons about volunteering :

By sending your photo to our email or Instagram account @freylishskcz in order to publish it and get a 10% discount on your next purchase, you express your voluntary consent to the processing of this personal data. Your image will then be published on our Instagram account for a period of 4 years from its publication.

Processed data:

In connection with the publication of the photo - image, we process the following data: email address, image - likeness.

 

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